Check out our Frequently Asked Questions below. If you still need help please contact us.
BULK ORDER
Do you accept bulk orders and custom packaging?
Absolutely! We love big orders! Contact us for custom quotes and let's make it happen!
What's the minimum order quantity?
It varies by product. Hit us up, and we'll work out the details!
Can I get a discount for bulk orders?
Yup! The more you order, the better the deal. We'll work out a custom price for you!
RETURNS AND EXCHANGES
Do you offer refunds or exchanges?
Due to the customizable nature of our products, we are unable to refund or cancel orders once they have been placed. Please ensure that all details are correct before submitting your order.
We appreciate your understanding in this matter.
Wrong Item Received?
If you receive an item that's not what you ordered, we're on it! Contact us ASAP, and we'll make it right. We'll either send a replacement or issue a refund, depending on your preference.
No worries, we've got your back!
Are there any fees?
We'll cover return shipping costs if it's our mistake.
CUSTOMIZABLE ITEM
Can I customize an item with my own design?
Absolutely! We love making custom orders. Send us your design, and we'll make it happen!
Can I see a final customization before proceeding with the order?
You bet! We'll send you a digital draft before we start production.
How long does customization take?
It varies, but we'll give you a timeline when we confirm your order. Rush orders might incur extra fees.